Privacy Policy

Introduction

lleedgerrowes is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our programs, or interact with our educational services.

We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable data protection regulations. If you have questions about this policy or our data practices, please contact us at [email protected].

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Inquire about or enroll in our financial education programs
• Submit a contact form or email us
• Participate in our educational sessions
• Subscribe to updates or communications

This information may include your name, email address, phone number, mailing address, educational background, employment information, and financial circumstances relevant to program participation.

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and browsing activity, including IP address, browser type, operating system, pages viewed, time spent on pages, and referring website addresses. This information is collected through cookies and similar tracking technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and deliver our financial education programs
• To communicate with you about program enrollment, schedules, and updates
• To respond to your inquiries and provide customer support
• To personalize your learning experience and program recommendations
• To process payments and maintain financial records
• To send program-related communications and educational materials
• To improve our programs, website, and services
• To comply with legal obligations and regulatory requirements
• To protect against fraud and unauthorized transactions

We process your personal data based on your consent, contractual necessity, legitimate interests, and legal compliance obligations.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share information with third-party service providers who assist us in operating our business, such as payment processors, email service providers, and website hosting providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as to comply with a subpoena, court order, or legal process.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure with regular security updates
• Access controls limiting employee access to personal data
• Regular security audits and vulnerability assessments
• Staff training on data protection and privacy practices

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Program participant records: 7 years after program completion (for Malaysian tax and regulatory purposes)
• Financial transaction records: 7 years from transaction date
• Marketing communications records: Until you unsubscribe or request deletion
• Website analytics data: 26 months

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule.

Your Rights

Under the Malaysian Personal Data Protection Act 2010 and applicable data protection laws, you have the following rights:

• Right to Access: You may request a copy of the personal information we hold about you
• Right to Correction: You may request that we correct inaccurate or incomplete personal information
• Right to Erasure: You may request that we delete your personal information under certain circumstances
• Right to Withdraw Consent: You may withdraw your consent to data processing at any time
• Right to Data Portability: You may request that we provide your data in a structured, commonly used format
• Right to Object: You may object to certain types of processing, such as direct marketing
• Right to Lodge a Complaint: You may file a complaint with the Personal Data Protection Department of Malaysia

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: